Even one of the more traditional industries like Pharma has started implementing digitalization in setting up the production line, customer outreach, increasing their doctor network, etc.

Sales and Customer support, by nature, require a personal connect. There has to be a person's picture in mind when making sales decisions. Face recognition lends some comfort when signing the final check. But the pandemic changed that to a large extent.

Google is probably the best provider of cloud based services for businesses. Amazon and Microsoft are also close contenders.